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Evidence

The Impact of Complications and Pain on Patient Satisfaction

Berkowitz R, Vu J, Brummett C, Waljee J, Englesbe M, Howard R. The Impact of Complications and Pain on Patient Satisfaction. Annals of Surgery. Published online 1 June 2021. DOI: 10.1097/SLA.0000000000003621

  • The predicted probability of being highly satisfied after surgery was 79% for patients who had no complications and 88% for patients who had no pain.
  • Patients who experienced postoperative complications and pain were less likely to be highly satisfied or have no regret.
  • Notably, postoperative pain has a more significant effect on satisfaction and regret after surgery, suggesting focused postsurgical pain management is an opportunity to substantially improve patient experiences.


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